However, the way in which Amazon handled my subscription was really unacceptable. My prior subscription ran out on 4/1/10. I called on 4/1/10 to alert them to that fact and to renew my subscription. I was assured multiple times by staff at Amazon that my subscription would not be interupted. Then when I received the order confirmation I saw that the issues would not be coming until August. I again called to complain and was told that the order had been received and I should be receiving it shortly. I then posted a complaint on the site, but it wasn't able to send properly due to Amazon site problems.
Now, I will have to wait until (at least) August when the garden season is over to start getting the magazine I paid for in full on 4/1/10. What's more frustrating is that I was repeatedly assured by Amazon that there would be no interruption in the magazine. Next time, I'll order direct from BBC. Very frustrating experience.If you are a gardener (or know a gardener), then look no further for a GREAT hobbyist gardening magazine. Gardeners World has been a BBC televised gardening show for more than 40 years and they know gardening. Magazine has articles, tips, and projects as well as lots of great pictures. Maybe a bit pricey to get in the US, but well worth the money!This magazine is superb, but I ordered from magazine "express" (hah!) in November and no first issue by end of April....and the company didnt respond to my query after 1 week. Customers should not have to wait 5 months for a magazine, then a week or more for comment from the company. I would recommend ordering direct from BBC Magazines in the UK..its about the same cost, and the magaziens arrive within 1 month
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